SMB Market 2018-06-06T10:41:01+00:00

SMB Market

SMB Market

Big League IT Solutions Scaled to Fit a Small Business Model

Technology has done amazing things for small to midsized businesses (SMBs)—eliminating barriers to entry and enabling them to compete with much larger firms. Unfortunately, that same technology has also made SMBs a target—and one without the resources to address those threats.

Nearly 50% of cyberattacks target SMBs. New Cyber Source ensures they can leverage technology without being compromised by it.

Recognizing that SMBs face a significant challenge building, securing, maintaining and improving an IT environment, and that the task is multi-faceted and complex, New Cyber Source has developed approaches and identified tools targeted to smooth the IT road for SMBs. These programs comprehensively address the essential requirements of security, productivity and reliability, but they also equip SMBs to compete and thrive in a world dominated by bigger firms.

Our IT pros work closely with every SMB client, helping them devise a strategic plan that addresses each of the four core technologies cited by SMB decision makers as top priorities—cloud, mobility, security and digital transformation. We then help them put that plan into action, from licensing software as a service (SaaS) tools like CRM and Office 365 to deploying and managing advanced technologies such as intelligent, self-healing networks.

Just like their larger peers, SMBs can also benefit from hybrid clouds (mixed cloud and on-premise resources) keeping their systems and network lean and cost-effective when appropriate but dynamically scaling when a big project demands a short-term boost.

Concurrently, we support them with enterprise-grade security, helping to protect their assets and investment—and to meet any regulations that affect them. The outcome of this expert guidance is that our SMB clients enjoy all the fruits of advanced technology while minimizing the sting from cyber “bugs” seeking to destroy the harvest.

*These SMB services and more are all available with our fully managed services package.

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SMB Products and Services

  • Strategic IT planning
  • Cloud (public; private; hybrid) development, migration and management
  • Turnkey Support Services*
    • Phone or web-based, 24/7 Help Desk support
    • Computer diagnostics, with onsite support if needed
    • Automated OS patches and updates
  • Unified email management (Microsoft Exchange)*
  • Managed Security Services
    • Security Risk Assessment
    • Threat Detection and Removal
    • Managed Firewall
    • Antivirus, spyware removal, spam filtering
    • Asset Mapping
    • Employee Security Training
  • Data center management*
  • Network (w/managed switch and cable) management*
  • Server (physical and virtual), desktop and laptop management*
  • Application management, including Office 365 support*
  • Backup monitoring and test restore*